Refund policy

Last updated: October 2026

365-DAY MONEY-BACK GUARANTEE
Every order of SPNutrition Magnesium Bisglycinate Gummies is covered for 365 days from the date it is delivered. If you are not completely satisfied for any reason, ask us for a refund within that time and we will refund your purchase price in full.

HOW TO REQUEST A REFUND
1. Email support@spnutrition.com and include your order number.
2. Tell us what went wrong. One sentence is enough.
3. We reply within 1–2 business days with the next steps.

NO RETURN REQUIRED
You do not need to send your gummies back to get a full refund. Keep them, and we will still refund your order in full.

WHEN YOU GET YOUR MONEY BACK
Approved refunds go back to your original payment method within 5–7 business days.

WHAT WE CANNOT REFUND
- Requests made more than 365 days after the confirmed delivery date.
- Products that show clear signs of deliberate damage beyond normal use.

DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, or we sent the wrong item, email us right away with a photo. We will send a replacement or refund you in full at no extra cost. You do not need to return the item.

AUTOMATIC REFILLS
If you chose automatic refills, a new order ships every 30 days. You can pause or cancel at any time from your customer portal or by emailing us.

PLEASE CONTACT US BEFORE FILING A CHARGEBACK
If something is wrong with your order, please email support@spnutrition.com before opening a dispute with your bank or card provider. A real person reads every message and replies within 1–2 business days.

We can almost always fix the problem faster than a bank dispute can. That may be a full refund, a replacement, or another solution that fits your situation.

If a dispute is opened without contacting us first, we may respond to it with your order confirmation, tracking records and proof of delivery.

QUESTIONS
Email support@spnutrition.com. We reply within 1–2 business days.